Frequently asked questions
Scenarios
What happens, step by step.
Employers & HR · Checking a candidate
- 1Ask for the certificate IDRequest it from the holder, along with the issuing institution.
- 2Enter it on VerifyIntUse the verification box or scan the certificate QR.
- 3Compare the resultMatch the holder, programme, issuer and dates with the document.
- 4Check the current statusFor questions about content or permissions, contact the issuer.
Anyone verifying · No record found
- 1Check the whole codeCheck letters and digits against the original certificate.
- 2Try the QR linkScan the QR printed on the document.
- 3Contact the institutionAsk the issuer to confirm the published record or provide an updated document.
Certificate holders · Sharing a certificate
- 1Open your recordScan the QR or enter your certificate ID.
- 2Copy the verification linkUse “Share this result” on the result page.
- 3Send it with your certificateThe recipient can check its current registered status without signing in.
Organisations & platforms · Integration
- 1Describe your workflowTell us the volume and the systems you need to connect.
- 2Agree access and scopeOur team will discuss permissions, technical scope and pricing.
- 3Plan the connectionIntegration access is configured after the scope is agreed.
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