Operator and scope
These terms govern VerifyInt, operated by Exclusive Health Professionals Ltd (EHP Ltd), company number 14225027, registered in England and Wales, VAT GB441388883. Registered office: 30 Churchill Place, Canary Wharf, London E14 5RE, United Kingdom. Contact [email protected]. The institution subscription service is intended for organisations acting in a business or professional capacity. A separate written agreement takes precedence where it expressly changes these terms.
What the service does
VerifyInt provides institution accounts, certificate design and PDF generation, spreadsheet import, certificate IDs, QR links and public issuer records. Verification reports a record held in VerifyInt; it does not search every external database, independently accredit a programme, establish a person’s competence or grant professional licensing. Institution review is an account and publishing control, not regulatory recognition.
Accounts and institution review
Provide accurate institution, contact and address details and verify your sign-in email. Each user must use their own account and keep passwords and one-time codes private. You are responsible for managing authorised team members. You may purchase a package and prepare drafts while institution review is pending. The paid annual period starts at purchase; publishing remains unavailable until institution approval and confirmed paid allowance. If you require approval before paying, wait for review or contact us. Accounts that are rejected, suspended or subject to security restrictions may not purchase or publish.
Annual prices, tax and renewal
Packages are charged annually in GBP: Starter £119.88, Professional £239.88 and Business £479.88. The monthly equivalents of £9.99, £19.99 and £39.99 are comparison figures, not monthly payment plans. Displayed annual totals include tax. The applicable billing-country treatment is checked before checkout; some countries may require review. Unless cancelled, the subscription renews each year on the latest selected package. Stripe displays the amount before payment and manages the payment method. No card is charged merely by registering or saving a plan preference.
Allowances and upgrades
Starter includes 120 new certificates and one team seat per membership year; Professional includes 600 and three seats; Business includes 2,400 and ten seats. An import accepts up to 500 rows; this is an import limit, not additional publishing credit. An upgrade uses provider-calculated credit for the unused part of the current package and charges the remaining-period difference after review. It does not move the renewal date. The upgraded package applies at the next annual renewal. A plan change does not reset certificates already used in the period.
Cancellation, payment problems and records
You can manage the payment method and cancel future automatic renewal from the workspace through the secure payment portal. Cancellation of renewal differs from deleting the account or revoking a certificate. Confirmed paid-through dates determine access; failed payments do not create free extra membership. When membership ends, records remain saved and otherwise eligible certificates can show inactive verification. A certificate’s own start date, expiry and revocation still apply. Contact [email protected] about billing errors, disputed charges, a refused institution application after purchase or any refund request. We assess the facts and applicable rights; these terms do not remove a refund or remedy required by law.
Institution responsibilities
The institution is responsible for the accuracy, authority and lawful basis of certificate content, participant information, branding, signatures and public visibility. It must give required notices and obtain any necessary permissions. Upload only material you are entitled to use. The institution retains its rights in its material and gives us permission to host, process, generate and deliver it to operate the service on its instructions. Do not upload patient information or unnecessary sensitive data.
Acceptable use and security
Do not create misleading credentials, impersonate an issuer, enumerate private records, bypass permissions, share logins, introduce malicious files or interfere with the service. Public lookup is subject to abuse controls. We may restrict access to investigate fraud, security incidents, non-payment or a material breach. We will consider the nature and urgency of the issue; a security suspension does not itself assert that a particular credential is fraudulent.
Availability, limitations and liability
We maintain the service with reasonable care but do not promise uninterrupted availability, an error-free service or independent truth of an institution’s statements. Customers should keep their own source records. No published verification result should replace a regulatory or professional check where one is needed. Nothing in these terms excludes fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or liability or mandatory rights that cannot lawfully be excluded. Other responsibility, loss and remedies are determined by applicable law and any agreed written contract; this page does not represent an unverified service-level or insurance guarantee.
Data protection, changes and disputes
The Privacy notice, Cookie policy and any applicable processor agreement explain data handling. Material changes to price or renewal terms must be communicated before they take effect; the amount shown for confirmation controls a purchase. English law governs business subscriptions and the courts of England and Wales have jurisdiction, subject to mandatory law. First send service or billing complaints to [email protected] so that we can investigate.